NetSuite Blog

Everything listed under: CRM

  • 10 Tips for Getting the Most Out of SuiteWorld 2013

    With a new location, a new slate of sessions and a wealth of new NetSuite partners and customers, SuiteWorld 2013 promises to be the best one yet.The NetSuite conference is moving from San Francisco to the San Jose Convention Center this year to accommodate the roughly 5,000 attendees expected to be at the show May 13-16. And a show with that kind of turnout with more than 180 breakout sessions requires a little preparation. Here are 10 ways SuiteWorld attendees can ensure they get the most out ...

  • FH Canada Combats Global Poverty with NetSuite.org

    As the old proverb says, “Give a man a fish and he will eat for a day. Teach a man to fish and he will eat for a lifetime.” That’s the philosophy behind NetSuite.org grantee FH Canada, which strives to help build sustainable, self-sufficient communities around the world, including Bangladesh, Uganda, Haiti, Cambodia, Guatemala and Ethiopia.As part of FH International, the Canadian branch of the organization (http://www.fhcanada.org/) focuses on aiding local communities in building and managing c...

  • Five Steps in Building a Cloud ERP Practice: Webinar Replay

    We know business application resellers, technology consulting firms, web developers, and mid-market software VARs are all keenly aware of the cloud opportunity and want to understand how to capitalize on it. In fact, there is a $32 billion addressable market for ERP and CRM business applications and we are at a rich inflection point as Y2K-era solutions are reaching end of life and need replacing. Need proof of the interest in building a Cloud ERP practice?

  • Readers React

    The NetSuite Blog gets its fair share of reader comments. Periodically, we like to share some of the more interesting and useful feedback we get on the blog. Below are some recent comments we received, ranging from DDMRP to cloud security.

  • Australian Online Retailer Manages Multiple Websites Using SuiteCommerce

    Australia's largest pure-play kitchenware retailer, Kitchenware Direct, bumped up its roster of websites to 11 when it recently launched its first homewares venture, Avago.com.au. And of course, it is worth noting that all 11 websites are managed through NetSuite SuiteCommerce. Prior to NetSuite, Kitchenware Direct ran its business using a variety of systems, but due to its fast-paced growth, the company needed an integrated system to meet demands both externally and internally.

  • The Business Suite Advantage

    Dozens of islands of data. Thousands of spreadsheets. Licensing, maintenance and hardware upkeep costs for countless pieces of software.

  • Recurring Revenue: Best Practices to Overcome Common Challenges

    From home video to enterprise software, global business is shifting to subscription models in a growing number of categories. According to research from IDC, 57 percent of the top 100 global software vendors will collect subscription revenue this year, and over 80 percent of new software firms will be service-based. Those who ignore the opportunities created by recurring revenue models may quickly find themselves in an "adapt or die" situation.

  • SuiteWorld Sneak Peek: CRM

    It’s more challenging than ever for both B2C and B2B companies to keep their customers happy.  With mobile devices, social media and an abundance of channels, customers are connected like never before. Are your sales, marketing and support teams connected to your customers—or are they managing by guesswork and losing opportunities and business?

  • Why having the latest and greatest software matters for Eloqua

    I wrote previously about the experiences of KANA as a software company with NetSuite, based on a panel discussion with executives of three software companies at SuiteWorld. Also on the panel were Eloqua and RightNow Technologies. This was my second experience speaking to Eloqua, having first spoken with their CFO, Don Clarke, on a webinar about Hot 100 Software Companies.