NetSuite Blog

Everything listed under: CRM

  • SuiteApp Spotlight: Bringing Cloud Content Management to NetSuite with Box.net

    Did you ever send a document to a customer only to find out it did not include the last edits from a colleague because those are still stuck in your inbox? You store a lot of business information in NetSuite and use NetSuite to collaborate with colleagues around that information. Can NetSuite also help you to collaborate around - say - spreadsheets?

  • We'll see you at Internet Retailer Conference & Exhibition 2010

    The excitement is building here at NetSuite with a week to go for IRCE 2010. This event brings together 6000+ e-retailers and features 90+ sessions on various e-commerce trends. It will be held from June 8-11 at the McCormick Place in Chicago.

  • Lead Nurturing with NetSuite CRM

    Traditionally organizations have spent a lot of money to generate leads however that has not necessarily guaranteed conversion to better opportunities or increased sales. So how can organizations make the most out of the large number of “not ready to buy” leads? The old process of directly handing those leads over to sales is resulting in fewer conversions and increasing complaints about bad leads.

  • Easy eLearning: NetSuite Self-Paced Training

    We are all so busy at work: meetings, project deadlines, conferences.  Yet, we also know that to successfully integrate new information, a new program, or a new system into our work lives, we need training; ideally, we need training in a timely fashion. With NetSuite Central, you have a top-notch training library at your fingertips, any time of day, every day.   Maybe you are onboarding a new group of sales people onto the CRM system, or you've decided to have your AR team take on...

  • Your Server Room or the Cloud?

    I was recently asked how a company decides whether an on-premise or a Software as a Service (SaaS) solution is right for them. Clearly, being a NetSuite employee I’m a big fan of the cloud – but prior to NetSuite I spent fifteen years working with businesses mainly installing traditional on-premise systems. To answer the question, it’s been interesting speaking with NetSuite customers over the past year about what led them to unplug their existing finance or CRM software and move to the cloud.

  • Success Tip for a Cloud Implementation Project: User Newsletter

    The success of a cloud computing implementation project often depends on the ability of the organisation to embrace the change. If we are to maximize our chances of moving the organisation in the desired direction, it is critical that we get the entire organisation to buy-in to the vision and expected benefit. Especially in the case of cloud applications which bring a different paradigm of operations to an organisation.

  • Quickly adding "The Official NetSuite Blog" RSS feed to your home page dashboard

    Now that we have this wonderful blog going, wouldn't it be great if you could view all the latest posts from within your NetSuite application? NetSuite dashboards allow you to display key data and content from within the application and from external sources so that you can get a real-time snapshot of everything about your business. With a few clicks, the RSS dashboard portlet allows content from any source that has RSS feeds to show up in NetSuite.