NetSuite Blog

Everything listed under: Professional Services & Support

  • SuiteTraining: Take the Grunt Work Out of Closing the Books

    While others get ready to rock in the New Year, the accounting department is typically gearing up to lock in the old year by closing the books for the quarter or the year. NetSuite customers consistently tell us that saving time closing the books on a monthly, quarterly and yearly basis is one of the most significant advantages of using our cloud ERP solution. But if you're new to NetSuite, or simply have never been trained on the ins and outs of the period close system, you may not know th...

  • TSW Review: Risk and Opportunity for Services Organizations in 2013

    NetSuite has returned from the Technology Services World (TSW) 2012 show in Las Vegas, where the Technology Services Industry Association (TSIA) pulls together leaders from the services industry to discuss trends and best practices. NetSuite is proud to sponsor this event, and it was great to see so many of our customers learning more about services and discussing how NetSuite helps them run their services business more efficiently and more effectively. Our customers are our best marketing, and ...

  • Operating a Global Services Enterprise Efficiently

    We at NetSuite have the privilege of working with many global professional services clients. Some came to us with global presence, and some have grown from smaller one-country operations into multinational enterprises. There are many complications to running a global business—language, currency, time zone, culture, etc.—but within services businesses, resource management presents unique challenges that other businesses don’t face.  Services companies are based on people, and people in a glo...

  • School's Back and NetSuite's Training RoadShow Awaits!

    It sneaks up on some people. Others can't wait for it to arrive. Back-to-school season is here, and it just feels right to get more serious about learning when it’s September.

  • NetSuite Training RoadShow: Let's Do More Together!

    We didn't like having to turn people away, but we learned a valuable lesson when we realized we had more applicants than available seats for in-person NetSuite training at SuiteWorld 2012: our customers and partners want the connection and interaction of live, face-to-face instructor training! So, for the first time ever, we're sending our top NetSuite trainers on a unique Training RoadShow, helping NetSuite customers get more out of their investment in NetSuite closer to where they live and wor...

  • SuiteWorld 2012: A View into the Best Conversations on Services of the Year

    NetSuite hosted SuiteWorld 2012 in San Francisco this past May, and once again our customers demonstrated the enthusiasm, creativity and passion that drives success in their business—and drives NetSuite to continue delivering solutions that improve business performance. In the Services Vertical, that energy was especially evident in the many presentations our customers gave on their use of technology and their success in optimizing business performance. Customer sessions at SuiteWorld were a gol...

  • NetSuite’s Ability to Help with Conflict Resolution

    Some clients are tightening up their conflict policies, making it increasingly challenging for ad agencies to grow their businesses. According to AdAge, when Marriott recently chose to consolidate its buying power, it created a conflict policy that moved from a typical restriction against having Hilton as a client to a list of competitors ranked by tiers. To win the business, WPP’s MEC had to resign from some rival business in Asia Pacific.1 As agencies try to find revenue growth and as mar...

  • New Study Shows Marketing Agency Optimism Is Tempered by Concerns over Rising Service Levels

    With the UK announcing in April its return to recession, businesses across all sectors are vying to be as efficient as possible to maximise the chances of growth and profitability in the months ahead. Service agencies face a specific set of challenges here due to the fact that many give away time for free, unlike other industries that bill every pound. This is something agencies have grappled with for many years, but with the focus on profitability in a very uncertain economy, it’s something tha...

  • Summer Doldrums: An Opportunity to Assess Next Steps for Your Professional Services Organization

    In preparing to write this post, I was searching for a thought that might prompt you to action during the time of year when warm weather and greater daylight beckon many of us to vacations and more outdoor, non-work activities. “summer doldrums” popped into my head. As this seemed counter to my association of summer as a period of increased activity, particularly having lived on the East Coast, New England and the Midwest where colder winters drove many indoors, I did a little checking.