NetSuite Blog

Everything listed under: Professional Services & Support

  • Running NetSuite OpenAir? Three Big Reasons to Attend SuiteWorld 2012!

    SuiteWorld 2012 is the must-attend event of the year for businesses running NetSuite OpenAir, as well as for companies running NetSuite Advanced Projects. Why attend? Well, it’s the one event this year where you can get trained on NetSuite OpenAir, get best practices from fellow services professionals, network with experts and peers, and find out about some of the latest product features.

  • The Operations Role in a Consulting Firm

    The NetSuite team spends tons of time talking to our consulting/professional services customers about operations responsibilities. We tend to focus on the areas where we solve problems—improving profitability, increasing utilization and automating back-office processes (timesheets, expenses, invoicing, etc.) One of our newer account representatives asked me about the typical resource management expert at a consulting firm, and while discussing the topic, we identified two camps: Partnership firm...

  • Benchmark Yourself Against Other Professional Services Organizations

    At this time of year, many people make and break New Year’s resolutions. Some even keep them. These resolutions, however, are typically considered for our personal lives.

  • Solving the Pain of Professional Services Project Management

    Professional services is by definition a project-based business. Services firms can have dozens of projects in the pipeline at any given time. Executing those projects on time and on budget is critical to business success.

  • The Future of the Cloud Is in the Believing

    I believe that our daily interactions with NetSuite customers and prospects are an excellent indicator of where business is going.  Last week, as NetSuite’s VP of Professional Services APAC, I participated in three presentations to prospects interested in NetSuite cloud ERP. So what? Isn’t that a typical week in the office?

  • NetSuite Stakes Claim to SRP

    As the pioneer of the SRP vision which seeks to revolutionize operations for services organizations as MRP did for manufacturing businesses, NetSuite SRP has built a strong footprint globally. Services organizations are making the move to the cloud. NetSuite’s key competitor, Deltek is actively losing market share to NetSuite’s cloud-based professional services solutions.

  • The Impact of Services Resource Planning

    Back in the 1980s, a new concept was introduced to manufacturing companies—one that defined a method for centrally coordinating all the resources and moving parts that make up a manufacturing company. No longer would individual functions need to be managed in disjointed systems, files, spreadsheets and so forth. Instead, data, material inventories, budgets, orders, human resources and more would all be centralized.

  • Professional Services Benchmarks and Metrics: How Do You Stack Up?

    We like to spend as much time as we can with professional services executives to help us understand how we can better serve their needs.  Whether visiting our customers, speaking with prospective customers or networking at various events and roundtables, there is one thing we keep hearing loud and clear: “We need more PS metrics to better measure our organizations.”  It seems that the industry is responding. Just launched this week is the PSVillage Professional Services Industry Benchm...

  • SuiteWorld 2011 PSA and SRP Recap

    A big thank you to all of our customers, partners, staff, press, analysts and other guests who attended the SuiteWorld conference in San Francisco. It was a fantastic event, with nearly 2,000 attendees from all over the world! NetSuite’s Services Vertical team spent the months leading up to the event preparing professional services automation (PSA) and services resource planning (SRP) sessions to cover hot topics such as project management, resource management and skills tracking, project accoun...