NetSuite Blog

Everything listed under: Services Industry

  • Implementing at the “Speed of Cloud”

    When I started out at NetSuite, I was faced with a daily grind of educating CFOs on the virtues of running their business in the cloud.  In those days, the conversations quickly moved to the issue surrounding data security and it took a particularly forward-thinking CFO to take the leap of faith.  I have since met many of those that did, and as they reflect on those decisions, most acknowledged that it was the first step in a complete business transformation towards cloud computing. Fa...

  • Learn Vertical Best Practices at NetSuite SuiteWorld

    We hope by now you’ve registered for SuiteWorld, NetSuite’s upcoming user and partner conference in San Francisco, May 8-12, 2011.  This promises to be a jammed-packed event with not only great customers from North America, Asia and Europe sharing their best practices within the industries of wholesale distribution, manufacturing, services, software, and ecommerce; but also key members of NetSuite’s product management, professional services, and partner community. I am responsible for the i...

  • SuiteDreams for Dummies

    Wiley Publishing just released NetSuite for Dummies. Now, NetSuite end users can rest easy knowing that the book is generally available at most large retail bookstores and on Amazon.com.  The book is designed to help users quickly maximize their investment in cloud ERP, by providing a comprehensive overview of NetSuite and, in some sections, detailed instructions on specific topics, in an easily digestible format.   (Wiley; ISBN: 978-0-470-19107-1; $24.99) Using the book as a guide, re...

  • Personalize Your Ecommerce Marketing Based on Customer Activity

    Personalization is the key to effective online marketing. Numerous industry studies have found that the use of personalized, targeted emails results in substantial increases in click-through rates and sales. Those same studies have found that generic “spray and pray” emails result in high levels of customer opt-out.

  • Improve Customer Satisfaction with Ecommerce Self-Service

    Today’s discriminating customers demand self-service capabilities for every aspect of their online shopping experience. If your webstore and ecommerce system don’t offer customers the self-service tools they want, you’re risking customer attrition and lost sales. Customer self-service should be a hallmark of your ecommerce system in giving shoppers 24/7 visibility and control.

  • SuiteApp Spotlight: Bringing Cloud Content Management to NetSuite with Box.net

    Did you ever send a document to a customer only to find out it did not include the last edits from a colleague because those are still stuck in your inbox? You store a lot of business information in NetSuite and use NetSuite to collaborate with colleagues around that information. Can NetSuite also help you to collaborate around - say - spreadsheets?

  • Easy eLearning: NetSuite Self-Paced Training

    We are all so busy at work: meetings, project deadlines, conferences.  Yet, we also know that to successfully integrate new information, a new program, or a new system into our work lives, we need training; ideally, we need training in a timely fashion. With NetSuite Central, you have a top-notch training library at your fingertips, any time of day, every day.   Maybe you are onboarding a new group of sales people onto the CRM system, or you've decided to have your AR team take on...

  • Learning in the Cloud – Benefits of the Virtual Classroom

    You don’t have to travel beyond your computer to attend training classes any more. The agony of explaining the benefit of attending a workshop and justifying the expense of the travel associated is a thing of the past. With the prevalence of virtual instructor led training, you now can have the benefits of a workshop environment, without the cost of travel!

  • Success Tip for a Cloud Implementation Project: User Newsletter

    The success of a cloud computing implementation project often depends on the ability of the organisation to embrace the change. If we are to maximize our chances of moving the organisation in the desired direction, it is critical that we get the entire organisation to buy-in to the vision and expected benefit. Especially in the case of cloud applications which bring a different paradigm of operations to an organisation.