NetSuite Blog

Everything listed under: Services Industry

  • NetSuite for Dummies, SuiteTraining: Opportunities to Expand

    Why did we collaborate with Wiley to publish NetSuite For Dummies, when ease of use and minimal training time are two of NetSuite's most valuable characteristics? We know that a number of our customers buy a copy for all of their front-line employees who live and breathe NetSuite every day: the bookkeepers, AP/AR clerks and sales representatives at the heart of thousands of NetSuite-powered businesses. Adapting to any new business solution can be overwhelming at first.

  • SuiteSocial: Instant Enterprise Collaboration

    Enterprise social and collaborative platforms have been getting a lot of deserved attention lately. NetSuite users should know that a powerful social platform, natively integrated into our user interface, is just a few clicks away. SuiteSocial, available to all NetSuite users as a free SuiteApp installation, introduces collaboration newsfeeds and discussion channels to our cloud solution.

  • Adoption of Tools to Run Your Services Organization

    The Technology Services World conference in Las Vegas recently concluded, and once again we at NetSuite are grateful for the contributions our clients make to the show, and we are energized by the ideas and passion that our customers bring to their businesses. I met with many of our customers, and many potential customers, and I learned from all of you. Abigail Walker from Bullhorn, the recruitment and staffing software and services provider, led one of the sessions, along with Larry Goldberg of...

  • Rose Financial: Suite Success with Cloud Services Resource Planning

    I recently spoke to a client with a very interesting story worth sharing. Rose Financial Services is a finance and accounting outsourcing firm that recently became a customer of NetSuite’s services resource planning (SRP) solution. SRP customers use NetSuite SRP for financials, resource and project management, and time and expense tracking, enabling them to have a 360 degree view of their business.  NetSuite SRP is the professional services industry’s first end-to-end services resource plan...

  • Mastering Financial Forecasts for Service-Based Companies

    According to the SPI Research report "2012 Professional Services Maturity Benchmark," most services firms still report at least 10 percent variance between quarterly billings forecasts and actual results. [SPI report page 174] If missing forecast targets simply meant a little belt-tightening, it would be easy enough to cope. Inaccurate forecasts ripple throughout the entire organization, from agitating shareholders to disrupting future project availability and even professional development sched...

  • Implementing at the “Speed of Cloud”

    When I started out at NetSuite, I was faced with a daily grind of educating CFOs on the virtues of running their business in the cloud.  In those days, the conversations quickly moved to the issue surrounding data security and it took a particularly forward-thinking CFO to take the leap of faith.  I have since met many of those that did, and as they reflect on those decisions, most acknowledged that it was the first step in a complete business transformation towards cloud computing. Fa...

  • Learn Vertical Best Practices at NetSuite SuiteWorld

    We hope by now you’ve registered for SuiteWorld, NetSuite’s upcoming user and partner conference in San Francisco, May 8-12, 2011.  This promises to be a jammed-packed event with not only great customers from North America, Asia and Europe sharing their best practices within the industries of wholesale distribution, manufacturing, services, software, and ecommerce; but also key members of NetSuite’s product management, professional services, and partner community. I am responsible for the i...

  • SuiteDreams for Dummies

    Wiley Publishing just released NetSuite for Dummies. Now, NetSuite end users can rest easy knowing that the book is generally available at most large retail bookstores and on Amazon.com.  The book is designed to help users quickly maximize their investment in cloud ERP, by providing a comprehensive overview of NetSuite and, in some sections, detailed instructions on specific topics, in an easily digestible format.   (Wiley; ISBN: 978-0-470-19107-1; $24.99) Using the book as a guide, re...

  • Personalize Your Ecommerce Marketing Based on Customer Activity

    Personalization is the key to effective online marketing. Numerous industry studies have found that the use of personalized, targeted emails results in substantial increases in click-through rates and sales. Those same studies have found that generic “spray and pray” emails result in high levels of customer opt-out.