NetSuite Blog

Everything listed under: Services Industry

  • Determining the Metrics that Matter: Measuring a Professional Services Business

    While the ways in which to measure outcomes in a professional services business controversy have grown significantly in recent years, a basic question still remains, what metrics should be followed and how best to measure them. It can feel like a lot like weight loss, watching calorie intake all week but the number on the scale still shows the same results.

  • TBI Streamlines a Complex Value Chain in Telco Services

    Operating in a complex industry, with an intricate, multi-party value chain, TBI (Telecom Brokerage Inc.), was looking to introduce simplicity and efficiency across their organization. The 26-year-old company looked to streamline internal processes so they could continue to provide a “white glove” approach to their selling partners. To do that, TBI needed to update its own processes across that value chain.

  • Three Tips for Enabling a Strategic PSA and CRM Integration

    Picture this: a sales representative for a software company is attempting to close a large deal, and is in close competition with a major competitor. With licensing costs and functionality tightly locked on the battle card, the rep needs every advantage in winning the potential customer.

  • Breaking Down the Barriers Between Services and Finance

    For software and technology companies, billing and revenue is generally derived from the following elements; perpetual licenses, subscriptions, maintenance (potentially usage and/or hardware) and services. These different elements each have distinct rules to trigger billing and recognize revenue in accordance to local governing regulations. Finance tends to have a good handle on managing the rules and triggers across most elements, albeit some of this work may be managed manually with spreadsheets.

  • SuiteWorld 2017 Services Keynote: Optimizing for Next

    At the SuiteWorld 2017 Services industry keynote, Jason Maynard, NetSuite Senior Vice President of Strategy and Marketing, explains the challenges confronting the services industry, what’s in store and how NetSuite is helping innovative services companies reach their goals, including the SuiteSuccess for services industry solution.

  • Evan Goldberg’s SuiteWorld 2017 Keynote: Ready, Set, Next

    In his keynote for SuiteWorld 2017, NetSuite Executive Vice President details all the new features in NetSuite, including global expansion, industry solutions, omnichannel commerce, global supply chain automation, advanced bill of materials, time sheets in SRP, project profitability reporting, NetSuite for Agencies, NetSuite’s commitment to nonprofits, performance improvements, SuiteCloud platform enhancements, and new integrations between NetSuite and Oracle Planning and Budgeting.

  • Jim McGeever, Mark Hurd Promise More, More, More in SuiteWorld 2017 Keynote: Next Starts Now

    In the opening keynote from SuiteWorld 2017, NetSuite Global Business Unit Executive Vice President Jim McGeever shares what’s next for NetSuite and the industry. McGeever announces SuiteSuccess, a new industry cloud solution, and SuitePeople, core HR functionality built onto the NetSuite platform.

  • Unified Services, Financial and Customer Data Drives Insight at Golden Star Technology

    Golden Star Technology Inc. (GST) got its start selling whitebox PCs at Silicon Valley swap meets in 1984, back when 256 KB of RAM was cutting-edge and the floppy disk was a staple of computing. As the IT industry evolved, so has GST. Today, the Cerritos, Calif.-based GST is a leading IT and AV integrator and reseller, supplying more than 2,000 customers in public sector, hospitality and other industries with IT data center and audio-visual services and solutions.

  • Serving More Services: 5 Things to Look for at SuiteWorld 2017

    Companies that sell time or any combination of services and products are constantly confronted with questions around their business model and how they self-identify. How these companies market themselves and how they craft their offering may be in flux, but there is one certainty. No matter which direction you commit to or pivot from, operational efficiency is absolutely an imperative.