NetSuite Blog

  • Integrate Your Website and Order Management to Improve Efficiency and Satisfaction

    In fiercely competitive online markets, ecommerce merchants need every advantage to improve operational efficiency, speed product delivery and ensure customer satisfaction. Tight integration between your ecommerce website and order management system is a surefire way to meet those objectives. Done right, optimizing your order management processes can reduce your costs by 5% to 17% and improve customer satisfaction by 8% to 19%, according to the National Retail Federation.

  • In Manufacturing, Avoiding the Million Dollar Mistake

    Industry analyst Dan Woods recently published a white paper called “The Million Dollar Misperception” that examines some of the mistakes mid-size manufacturing companies make in their efforts to scale, grow and expand. A Forbes columnist who heads CITO Research, Woods delivers valuable analysis and insights into what he calls the “waves of change” that are rocking manufacturing. (Download your copy of the white paper here).

  • Beware the Wolf in Cloud's Clothing

    I recently presented at the Springboard Research Cloud Seminar in Sydney on the benefits of Cloud Computing and the types of business management insights and efficiencies that Cloud-based applications like NetSuite OneWorld can bring to global companies.  There, just as at Oracle OpenWorld a week later and any number of similar events that have been held around the world in recent months, the question 'what exactly is Cloud Computing?' was asked and how can you tell the difference between r...

  • SAP Brings Stone-Age Software Economics to Cloud Computing

    The appetite for cloud computing applications among businesses today is dramatic, with leading analyst firms like IDC, forecasting cloud computing to grow six times faster than all software over the next few years.  With more and more companies turning their backs on stone-age on-premise software that’s expensive to buy and run, it’s no surprise that the old on-premise vendors, like SAP, that became addicted to peddling multi-million dollar ERP deployments are frantically trying to jump int...

  • The Order Management Challenge at Today’s Small Businesses

    Order management at today’s small businesses is a sorely underinvested area – whether you’re a retailer, a wholesale distributor, or any other volume order based business. I’m not talking about just the processing of a web order, or shipping a product, or sending out an invoice. I’m talking about optimizing the whole process - from soup to nuts.

  • Thriving in the Evolving Software Industry

  • Data Interoperability Starts in the Cloud

    We recently had an opinion piece on data interoperability in the cloud published by Supply Chain Brain and in this blog post we’d like to expand on a few themes. Whether you are facing a push to globalize your organization, or simply need to cut costs and improve revenues from existing customers, cloud computing is the surest, fastest and most reliable way to achieve the levels of seamless data interoperability required to stay competitive. On-premise software, however global its reach, is ultim...

  • NetSuite OpenAir Service Summit 2010

    On November 1-3, NetSuite hosted the NetSuite OpenAir Services Summit in Boston.  This three-day event brought together more than 300 attendees for thought leadership, training, one-on-one support sessions, networking and more.  The Summit was packed with great content, including keynote presentations from Brian Sommer, founder of TechVentive, and Tim Dilley, Chief Customer Officer of NetSuite. More than 25 NetSuite OpenAir customers presented at the Summit, including CareerBuilder, Ce...

  • Committing to the Cloud

    Last week, NetSuite announced that RightNow Technologies had selected NetSuite to run its business.  For those of you that may not know RightNow Technologies – from their website - RightNow is a provider of on demand customer experience solutions that help consumer-centric organizations deliver great customer experiences. Put another way by their CEO, Greg Gianforte, part of their goal is having their prospects "throw out their old Siebel deployments and replace them with a multichannel sol...

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