Archive

  • Cloud Commerce Changes the Game for Soccer Express

    With the vast geography of Canada, and the decline of the local mom-and-pop soccer shops, Soccer Express saw a need to revamp its business model to focus online. However, its disparate technology systems were holding them back from going full speed into omnichannel success. “We had a tremendous amount of manual and duplication of work,” said Andrew Veer, Chief Operating Officer at Soccer Express. 

  • Bringing the Innovative Mindset to Wholesale Distribution

    As multiple trends accelerate the pace of change, distributors must maintain a continuous focus on innovation. We find ourselves in a VUCA environment - the velocity, uncertainty, complexity and ambiguity that distributors are facing today are putting significant pressure on leaders. Take for example the recent strategic decision by Amazon to acquire Whole Foods. This singular decision has caused massive ripple effects throughout boardrooms across the country.

  • Motolite Jumpstarts Its Battery Express Delivery Service with NetSuite

    Motolite Batteries, founded in 1919, offers a fast, easy and painless solution for Filipino motorists stuck with a failed battery. Since the early 1990s, Motolite, one of the largest providers of automotive, motorcycle and industrial batteries in Asia Pacific, has offered a service called Express Hatid. A motorist with a bad battery can reach Motolite 24/7 by phone or web to have a technician dispatched for diagnosis, jumpstarting or battery replacement.

  • Nonprofits, Increasingly Eliminating the Pain and Cost of Grant Accounting

    Most nonprofits depend heavily on grants from philanthropic foundations, corporations, government agencies and high-net-worth individuals. Accounting for how those grants are spent, however, is one of the biggest financial administration pain points facing these organizations.

  • Lead, Transform, Operate: A Three-Step Imperative for the Modern CFO

    CFOs today face several ever-evolving challenges. Digital disruption continues to change the way business gets done everywhere from self-driving cars to closing the books. Additionally, businesses embracing hybrid business models that are bridging the internet-brick and mortar gap need to experiment and innovate without spending significant amounts of capital and resources.

  • As Craft Beer Industry Explodes, White Labs Goes Global with NetSuite OneWorld

    Small and independent craft beer brewers grew eight percent in 2016 and now account for 99 percent of the 5,005 breweries in the country, according to the Brewers Association, a nonprofit trade association dedicated to the segment. Meanwhile, there are now 1.2 million homebrewers in the US.

  • How Australian Retailers can Compete with the Amazon Goliath

    Australian retailers have generally lagged in adopting modern ecommerce and omnichannel commerce practices, yet its citizens are among the earliest adopters of new technology and trends. As such, many Australian retailers are not ready for the imminent entry of Amazon and could face very tough times if they don’t lift their game. 

  • Online Home Improvement Distributor Builds its Foundation for Success

    When online retailer DIY Home Center was getting started, cloud software was in its infancy. Like many other companies, it was using QuickBooks for accounting and had built its own ecommerce site and product information system (PIM).By 2015, DIY Home Center was running on about six disparate systems that weren’t easily connecting -- causing manual work across the company. 

  • New Zealand-based Sports Apparel Specialist Goes Global with NetSuite

    As a New Zealand-based company, operating as global business from the beginning, Mons Royale was not only taking on well established companies in the sports apparel market when it began its journey, but with some significant challenges to overcome. Yet, spurred by the loyalty among outdoor adventurers to the company’s high quality and stylish merino wool clothing, Mons Royale quickly outgrew its initial software systems.

  • Three Tips for Enabling a Strategic PSA and CRM Integration

    Picture this: a sales representative for a software company is attempting to close a large deal, and is in close competition with a major competitor. With licensing costs and functionality tightly locked on the battle card, the rep needs every advantage in winning the potential customer.

  • Tech Sparks Transformation of Action Health

    Cloud ERP leads to realignment, culture change for distributorFor more than 35 years and through two generations of ownership, family owned Action Bag Co. served two separate and very distinct markets: healthcare packaging, which accounted for 80 percent of the business, and retail gift supplies, which generated the remaining 20 percent.

  • For InSource, Every NetSuite Upgrade is a Chance for Improved Efficiency

    Recently, Thomas Barczak, CIO of InSource Solutions, was teaching his 14-year-old daughter how to use Microsoft Office. For someone who had been using the software for 30 years, what he thought would be very straightforward wasn’t. “I realized from an implementation standpoint I was missing it,” Barczak told a roomful of attendees at the recent SuiteWorld 2017 conference. “It’s an evolution, not a Big Bang event.”

  • Amazon-Whole Foods Presents Risk, Opportunity for Small Retailers

    The recent news that Amazon is purchasing Whole Foods for just under $14 billion has brought with it nearly 14 billion takes. For example, it's not about stores it’s about data, Amazon is “not buying a retailer, it’s buying a customer” that will immediately bring its grocery efforts to scale or, from one mind reader, simply (and somewhat condescendingly) “it’s not what you think."

  • MotoAlliance Turns Family Business into Global Manufacturer, Outgrows QuickBooks

    Like many family-run businesses, MotoAlliance, a manufacturer and distributor of power sports accessories, had humble beginnings. Maury Kapsner, the president of the parent company M&L Industries, built a contract machining business and then started making accessories for all terrain vehicles (ATVs), such as bumpers and rack extenders under the name of MotoAlliance.

  • Home Audio Retailer Fluance Makes Beautiful Music with NetSuite

    Deepak was fresh out of college when he designed and produced 50 pairs of two-way tower speakers and set them out for sale in a small, warehouse-like retail shop that he’d opened in his hometown of Niagara Falls in Ontario, Canada. Sharing the bare metal shelves with top brands like Sony and Pioneer, Deepak’s 40-inch tall speakers lacked aesthetic polish — but more than made up for it in audio performance.

  • Prophet Sees Streamlined Operations with NetSuite Platform

    For Prophet, a leading San Francisco-based global consulting firm, its internal operations were not in line with its rapid rate of business growth. The firm managed its business with a web of disparate systems that obscured an end-to-end view across U.S.-based and international offices. Hundreds of internal employees and consultants based around the globe submitted time and expenses in different currencies and different systems.

  • Breaking Down the Barriers Between Services and Finance

    For software and technology companies, billing and revenue is generally derived from the following elements; perpetual licenses, subscriptions, maintenance (potentially usage and/or hardware) and services. These different elements each have distinct rules to trigger billing and recognize revenue in accordance to local governing regulations. Finance tends to have a good handle on managing the rules and triggers across most elements, albeit some of this work may be managed manually with spreadsheets.

  • Delivering the Perfect Omnichannel Order: Myths vs Reality

    The definition of the perfect order has radically changed in the omnichannel era. For customers, the perfect order means getting the right products and services at the best price, whenever and wherever. For merchants, it means accomplishing this at the optimal cost and efficiency. Delivering the perfect order requires a delicate balance of inventory visibility, routing logic and strategies for dealing with exceptions.

  • Precision Disposables Implements NetSuite in 59 Days, Gains Foundation for Sustainable Growth

    \When Bruce Capagli took over as COO of Precision Disposables, he knew exactly what he wanted to avoid in choosing an ERP system for the disposable medical goods startup.Decades of paying consultants for upgrades on already costly systems convinced him of the merits of cloud-based ERP. 

  • Four Takeaways from Ecommerce Experts at IRCE

    The annual Internet Retailer Conference & Exhibition (IRCE) in Chicago featured more than 200 ecommerce experts across 130 conference sessions. In addition to the presentations, the exhibit hall featured 600 vendors and the entire event brought in about 10,000 attendees. With that many experts in one place, it’s the perfect spot to learn about the latest in ecommerce – and what’s coming next.

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