NetSuite Blog

Everything listed under: Professional Services & Support

  • Strategies for Productizing Your Professional Services Offerings

    Our friends at PSVillage put on another fantastic event in Boston this past week. The breakfast series brought together 25 executive leaders of some of the most respected professional services organizations (PSOs) in the area, with strong representation from service organizations embedded in hardware/software companies. It was great to see so many new faces and everyone benefiting from a lively discussion and insightful perspectives.  The topic of the day was “strategies for productizing yo...

  • Record Number of NetSuite Partners Expected at SuiteWorld 2011

    With less than two months to go before the big event, NetSuite has already surpassed 1,000 registrants for SuiteWorld 2011 and the number of customers, partners and developers just keeps growing. While SuiteWorld 2011 is NetSuite’s first user conference, it follows on the heels of last year’s successful SuiteCloud partner-only conference. And SuiteWorld this year includes dedicated content for the NetSuite partner ecosystem.With an agenda featuring content for every type of partner, NetSuite is ...

  • Benchmarking the Evolution of Services Businesses: The Future Looks Bright

    It has been an interesting couple of years for professional services firms of all shapes, sizes and specialties.  The economy has presented challenges that haven’t been seen in decades and some that have never been seen before.  At some level, we’ve all adjusted the way we do business, and the just- released results of SPI Research’s 2011 Professional Services Maturity Benchmark speak loud and clear on the results:  professional services businesses are now beginning to reap the be...

  • SuiteWorld 2011: A Focus on Professional Services

    May might seem like 2½ long months away to some, but here at NetSuite we’re busy planning for SuiteWorld 2011, our annual user and partner conference taking place May 8–12 in San Francisco. For professional services customers and partners in attendance, we’re working on sessions for the Professional Services Automation (PSA) track as well as two sessions on best practices for services organizations. For NetSuite’s professional services customers, this latest event is an evolution of the NetSuite...

  • Learn Vertical Best Practices at NetSuite SuiteWorld

    We hope by now you’ve registered for SuiteWorld, NetSuite’s upcoming user and partner conference in San Francisco, May 8-12, 2011.  This promises to be a jammed-packed event with not only great customers from North America, Asia and Europe sharing their best practices within the industries of wholesale distribution, manufacturing, services, software, and ecommerce; but also key members of NetSuite’s product management, professional services, and partner community. I am responsible for the i...

  • SuiteDreams for Dummies

    Wiley Publishing just released NetSuite for Dummies. Now, NetSuite end users can rest easy knowing that the book is generally available at most large retail bookstores and on Amazon.com.  The book is designed to help users quickly maximize their investment in cloud ERP, by providing a comprehensive overview of NetSuite and, in some sections, detailed instructions on specific topics, in an easily digestible format.   (Wiley; ISBN: 978-0-470-19107-1; $24.99) Using the book as a guide, re...

  • Beyond Resource Utilization: Why Project Profitability Matters in Professional Services

    Monitoring and managing billable resources is a critical business process for any professional services organization (PSO)—but it’s only one piece of the puzzle. In fact, tracking resource utilization alone can be misleading and mask critical business problems. Focusing on additional metrics, such as project profitability, can help you gain a complete, end-to-end view of your PSO’s performance.

  • Real-Time Visibility Is King in Professional Services Organizations

    When delivering projects is your business, visibility means managing the here and now, such as timesheet and expense management, resource management and consultant skills tracking.  But it also means looking ahead at the business, projects and concerns barreling down the road at you—and whether you have the resources, skills and expertise to address them. True visibility means real-time reporting on project and sales pipelines and then forecasting resources that they will demand. It means b...

  • NetSuite OpenAir Service Summit 2010

    On November 1-3, NetSuite hosted the NetSuite OpenAir Services Summit in Boston.  This three-day event brought together more than 300 attendees for thought leadership, training, one-on-one support sessions, networking and more.  The Summit was packed with great content, including keynote presentations from Brian Sommer, founder of TechVentive, and Tim Dilley, Chief Customer Officer of NetSuite. More than 25 NetSuite OpenAir customers presented at the Summit, including CareerBuilder, Ce...