NetSuite Blog

Everything listed under: Professional Services & Support

  • Don’t Forget the Human Element of Centralization

    In my professional services role, I see many customers make a common mistake when it comes to cloud computing deployments: they simply forget about the de-centralization of their workforce. The implementation of cloud computing has many benefits over and above traditional software deployments; however, one benefit in particular can turn out to be a “double-edged sword” if not handled correctly—that is the fact that you can deploy the software from one location to the entire universe of end users...

  • SuiteApp Spotlight: Bringing Cloud Content Management to NetSuite with Box.net

    Did you ever send a document to a customer only to find out it did not include the last edits from a colleague because those are still stuck in your inbox?You store a lot of business information in NetSuite and use NetSuite to collaborate with colleagues around that information. Can NetSuite also help you to collaborate around - say - spreadsheets?NetSuite is very good at manipulating business information that is stored in standard and custom records and making that information available to ever...

  • Implementing an ERP System: The Importance of Phasing

    We often see customers who are moving to NetSuite from a very basic systems architecture (quite frequently a bunch of Excel spreadsheets) and want to change everything in one fell swoop. They talk to SaaS vendors such as NetSuite, they see what the product’s capable of, and they start thinking big. Very, very big.

  • Utilization Reporting for your Services Business

    Experienced consultants know that utilization is the metric that matters most.  It’s an indicator of your productivity, your ability to generate revenue, and often a driver of your bonus.  So if it’s that important, you want to be sure that your organization understands how to calculate utilization the right way, and that you have systems that enable you to easily capture and report on the relevant data. When customers ask me how they should calculate resource utilization, the first qu...

  • Learning in the Cloud – Benefits of the Virtual Classroom

    You don’t have to travel beyond your computer to attend training classes any more. The agony of explaining the benefit of attending a workshop and justifying the expense of the travel associated is a thing of the past. With the prevalence of virtual instructor led training, you now can have the benefits of a workshop environment, without the cost of travel!

  • Success Tip for a Cloud Implementation Project: User Newsletter

    The success of a cloud computing implementation project often depends on the ability of the organisation to embrace the change. If we are to maximize our chances of moving the organisation in the desired direction, it is critical that we get the entire organisation to buy-in to the vision and expected benefit. Especially in the case of cloud applications which bring a different paradigm of operations to an organisation.