NetSuite Blog

Everything listed under: Retail Industry

  • The Convergence of CRM with the Ecommerce Platform

    The evolution of product development often follows an all-too-familiar pattern. Countless point solutions, developed to solve a single business challenge arise to meet market needs, only to wind up siloed and disconnected from one another. With time, some of those solutions gradually find their perfect match and become connected to achieve a more powerful, integrated solution.

  • Seamless Order Management Drives a Better Brand Experience

    These days, the key to delivering a better brand experience starts with streamlining order management. Customers don’t care how they get the products they want. They expect retailers to take care of them throughout their entire buying process and get the products they want regardless of channel.

  • SEO Metatags, Thoughtful Research Create Winning Customer Experiences

    Delivering a great customer experience shouldn't have to wait until someone has clicked on your website. It should begin much earlier in a customer’s online shopping journey as they are searching for the products that you sell. Too often, searching for the right product online ends abruptly, leaving a customer frustrated due to either an overload of unrelated information or none at all.

  • NetSuite and Frost & Sullivan to Address the Australian Ecommerce Gap

    Talk about a disconnect. Online retail sales in Australia are expected to surge to $25 billion by 2015, up 39% from 2013, according to the research consultancy Frost & Sullivan. And yet just one-third of the 77,000 retailers in Australia accept orders online.  The implications are clear.

  • Ecommerce Holiday Gifting Best Practices to Promote Lifetime Customer Loyalty

    Do a search for “Ecommerce holiday gifting best practices” and you will find a slew of helpful blogs outlining steps Ecommerce marketers can take to fine-tune their sites for the holidays. You will likely find great tidbits which will help define, or re-define your holiday site content and taxonomy, but when it comes to holidays and gifting, your website is not the only touchpoint you should concern yourself with. A big part of any gift is the presentation.

  • 7 Last-Minute Ecommerce Tips to Boost Holiday Sales

    With the holiday rush just around the corner, we asked several of our resident Ecommerce experts to share some of their top last-minute tips to help drive additional online sales. From offering gift wrapping services to making small tweaks to improve search engine optimization (SEO), these last-minute tips are a must try to boost holiday cheer and your bottom line this season and into the New Year.   1.Offer In-Store Pick up: Customers expect a seamless shopping experience no matter where o...

  • NetSuite August Tweets Tout Customers

    As the Summer of 2013 unfortunately draws to a close, we take a look back at some of our favorite tweets in August, a month that saw some big customer wins, happy users, compelling customer success stories and yet another recognition for our professional services automation software.Those are a number of big wins outthere @NetSuite- impressive! The #PaaSwars are going to get better http://t.co/oDLVLnUdPi—Aditya Kamalapurkar (@aoladi) August 13, 2013Tearing into NetSuite FinancialReport writing. ...

  • GoPro EDI Soars with NetSuite, Dell Boomi Cloud Integration

    B2B transactions are increasingly conducted online, via Electronic Data Interchange (EDI) or other data exchange systems. However implementing EDI isn't always an easy task, as NetSuite customer GoPro recently discovered. GoPro, a manufacturer of cameras and other image capture systems, wanted to expand its distribution network by partnering with major "big box" retailers.

  • Delivering a Seamless Cross-Channel Customer Experience via the Cloud

    We may be a bit biased, but it’s really hard to argue with the benefits that come from the integration of retail software systems, processes, and departments across channels. The benefits are crystal clear for both the business and its customers. These benefits include: Cross-sell and up-sell opportunities at physical stores increase dramatically when sales associates have access to real-time, accurate, enterprise-wide inventory data.