NetSuite Blog

Marine Waste Recycler Keeps the Oceans Clean With NetSuite

Cleaning up the world's

waste is a highly regulated, data-driven business. Mopping up the collection of

wastes, grey water, and used fuel from cruise ships, oil tankers and cargo

carriers is an especially data- critical challenge. Waste recycling and

disposal are governed by multiple international and regional regulations. So, waste

recyclers need real-time data to stay on top of everything from types of wastes

arriving in port to waste transport and ultimate disposal.

NetSuite customer

Tratamiento Ecologico de Residuos S.A.DEC.V (TRAER) is a fast-growing marine

waste recycling company that services big ships docking at any of 13 ports in

Mexico and South America. This year alone, TRAER expects to service 800 ships. That

means tracking a lot of data.

The information

that TRAER needs to run its business effectively includes things such as the

types of wastes and volume, ship's owner and origin, services and equipment

used, and the ultimate destination for disposal or reuse. The data is needed to

meet government and international regulations, as well as to forecast where

equipment and other resources will be needed next, and react rapidly to

accidents or unexpected changes -- such as if one of TRAER's transport partners

brings a load of waste to a recycling plant that has already closed for the


Until a couple of

years ago, TRAER relied on each of its locations to enter data on incoming ships

and their requirements into a spreadsheet, which went to the central office in

Mexico City.  Since the spreadsheets were

often formatted differently, and the systems weren't integrated, producing a

company-wide report required days of manual work.

"It was

difficult to get all of the information together to report on what was

happening. Every port manager had a different system for taking the

information," said TRAER's founder Alejandro Trillo.

Trillo decided to

standardize on NetSuite's cloud-based ERP software

suite, which enabled all data to be accessed from any location, and saves

TRAER from having to maintain its own IT system. TRAER received financial help

from, as well as customization and implementation assistance from

NetSoft, NetSuite's partner in Mexico. 

Today TRAER has all

its accounting systems, CRM, and

compliance records on NetSuite, as well as real-time data on ship movements and

waste processing. With both historical and real-time data in one system, Trillo

can more easily project traffic and events and plan ahead. That will in turn

enable TRAER to expand to new locations without worrying about software,

hardware or data integration.

What Trillo is proudest

of, however, knows his business is contributing to cleaner ocean waters and shorelines.


"We recycled

40,000 tons of oil in the last four years, and something like 5,000 tons of

garbage. That's a huge amount," he said. "If we hadn't recycled that,

some of it could have ended up in the water or other places close to the ports.

We're helping to protect the shorelines of Mexico."

-David Geilhufe,

Program Manager at